HansenMac is a Customs Agent and Broker providing a direct customs clearance service for Import and Export shipments arriving and departing from the UK
Please note that we are only able to register new clients with a minimum of four weeks notice before we handle your first shipment.
Who we provide our services to
- UK Companies Importing from the European Union and Worldwide
- UK Companies Exporting to the European Union and Worldwide
What we provide
As a direct representative, we process and complete your Customs Declarations and clearance formalities on your behalf. HansenMac provides specialist knowledge of International import and export regulations across the following areas:
- Customs clearances to and from the European Union
- Customs Clearances into the UK from Worldwide Countries
- Economic Operator Registration & Identification (EORI)
- Duty and VAT Rates
- Preferences for reduced or zero duty
- Quota Requirements
- Inward & Outward Processing Relief (IPR & OPR)
Our team of customs clearance coordinators will guide you through the customs process for a smooth and cost effective clearance.
Please note that the Consignor (Exporter) and the Consignee (Importer) will need to research and be fully aware of their responsibilities regarding licensing, certificates and regulations for the goods being Exported and Imported. Full information needs to be provided to us by the Consignor, the Consignee, and the Transport Company and failure to do so will result in delayed shipments. We can only give limited advice on these matters as per the rules set out by HM Revenue & Customs.
Exporting to and Importing from EU Countries
FAQs
Frequently Asked Questions
You will need to complete Customs Clearances.
We can set up an account for you so that we have the necessary details in advance with no obligation or fees (we do not charge for this as some Freight Forwarders and Customs Brokers do)
Please refer to our information page or contact us for advice and guidance info@hansenmac.com
We can also process EU Customs Import clearances, so if a condition of your sale is delivering to your customers door with all customs procedures included then please speak to us.
You can give your supplier our contact details and we will liaise with them directly to arrange the clearance and keep you informed.
The UK Government are allowing UK Importers 6 months from the date of entry into the UK*, up to 31 December 2021, to submit a full customs clearance declaration for standard goods*, however you will still need to record the import and have all the information prior to entry into the UK. This is called EIDR – Entry into the declarants record.
* Controlled goods, for example alcohol, chemicals, need to have Full Customs Declarations at the time of entry into the UK.
* Food, plant and animal products will need to have Full Customs Declarations from 01 October 2021.
If you have an account with us, you will be able to forward all relevant Customs documentation and paperwork to us at the time of each import. We will then store this information until it is time to submit the Customs Declaration (C88) on your behalf without you having to worry about it.
Why choose us
We use the latest customs clearance software, which is connected directly to the HMRC and Port systems for prompt, accurate communication and to track your shipments.
- Peace of mind, we will ensure your customs clearances are completed according to the current laws to avoid overpaying duty or VAT and remove the risk of facing fines or additional charges.
We will make the necessary declarations on your behalf and oversee the customs clearance process for you, liaising directly with HMRC to ensure that your cargo is delivered as smoothly as possible.
Our prices are competitive but not at the expense of reducing the high level of service and attention for detail.
We ensure that our dedicated team can process the right amount of customs clearances to be able to provide an accurate, reliable and trustworthy service to each of our valued customers.
