Frequently Asked Questions
You will need to complete Customs Clearances.
We can set up an account for you so that we have the necessary details in advance with no obligation or fees (we do not charge for this as some Freight Forwarders and Customs Brokers do)
We can also process EU Customs Import clearances, so if a condition of your sale is delivering to your customers door with all customs procedures included then please speak to us.
You can give your supplier our contact details and we will liaise with them directly to arrange the clearance and keep you informed.
The UK Government are allowing UK Importers 6 months from the date of entry into the UK*, up to 31 December 2021, to submit a full customs clearance declaration for standard goods*, however you will still need to record the import and have all the information prior to entry into the UK. This is called EIDR – Entry into the declarants record.
* Controlled goods, for example alcohol, chemicals, need to have Full Customs Declarations at the time of entry into the UK.